PLEASE CALL US WHEN YOU ARRIVE: (503) 588-8082
If you have a pet in need of medical attention, we are here to take care of them when your primary care veterinarian is unavailable.
WHAT TO KNOW ABOUT A VISIT TO AN EMERGENCY HOSPITAL
*Be prepared to wait 4-6+ hours for a doctor to see your pet. Veterinary ERs are just like human ERs, and we often see patients with severe, life-threatening conditions. We also see plenty of patients with urgent issues, but sometimes they have to wait if we are trying to save another pet's life.
*Bring phones and chargers, bring snacks, books, games. Remember if you're waiting for your pet to be seen, that is a good sign. The last thing you want is for your pet to be bumped to the front of the line - that means they are very sick and need immediate care.
*If possible, make an appointment with your family vet for non-urgent care. See our Resources page for links to all other veterinary clinics in the area.
*Most importantly, please be kind and considerate to our staff. We are here to help you and your pets. That is our passion and what we have all dedicated our lives to, even with the pain and trauma that goes with it. We understand your fear and frustrations, but we will not tolerate people screaming, threatening, or abusing our staff. All of the medical world is overwhelmed and overworked right now, and that includes everyone in veterinary medicine. We are doing the best we can with what little resources and staff we have. If you can not be patient and compassionate with us, we will not be able to help you or your pets.
*Thank you for your patience. We appreciate everyone who offers us understanding and kindness while we work to help you and your family.
*Please note (unless it is a holiday and we have extended hours listed) we are CLOSED Monday through Friday from 8am to 5pm and will not be available during those hours.
*Visit our Resources page for links to all other veterinary clinics in the greater Salem/Keizer area if you need help when we are unavailable.
Notice Regarding Operations Due to COVID-19
Due to the recent public health crisis, we are no longer able to allow people to accompany their pets into our hospital. We need to protect our clients as well as our staff from the viral pandemic, and so must ask for your cooperation and patience as we work to provide urgent care for your furry family members.
Once you arrive, you can fill out our Online Intake Questionnaire or our staff will take your info over the phone. A staff member will bring your pet into our treatment area for our doctors to examine. Afterward, our doctors and technicians will call you to discuss treatment options and test results and are prepared to take payments over the phone.
Our clinic works on a system of triage - the most critical patients must be attended to first. Other patients will be seen in order of arrival.
If you are transferring from another clinic or have a pet in immediate distress, please let our staff know so we can fast track them into our hospital.
We thank you for your patience and understanding during this time as we work to keep everyone as safe and healthy as possible.
SALEM VETERINARY EMERGENCY CLINIC
Salem Veterinary Emergency Clinic has been a community leader in emergency veterinary medicine for almost 40 years. We are a family-owned, private practice, and the primary facility for emergency referrals from all veterinary practices in the greater Salem area.
Our mission is to provide urgent care for your beloved pets when your primary veterinarian is not available. We work with your vet to offer the very best care whenever it is needed.
We are open all night when regular clinics are closed and provide 24 hour services on weekends and holidays. There is always at least one doctor on the premises during business hours with plenty of staff available to assist you and your pets.
We are dedicated to showing compassion and understanding to all our clients and their beloved companions. Emergencies can be scary and painful, but we are here to help you and your pet through them.
WHAT IS A VETERINARY EMERGENCY?
How do you know if your pet needs to see a veterinarian?
Click the link below for a list of common symptoms to watch for and what to do in case of an emergency.
EMERGENCY INTAKE QUESTIONNAIRE
This is our intake form for every patient who comes through our hospital. It includes client contact information, general information about your pet and their medical history, and a comprehensive list of symptoms that a pet may be experiencing if they are in need of urgent or emergency care.
If you are on your way to our hospital or waiting to be seen, please fill out this form and submit it to us.
Please note (unless it is a holiday and we have extended hours listed) we are CLOSED Monday through Friday from 8am to 5pm and will not be available during those hours. Visit our Resources page for links to all other veterinary clinics in the greater Salem/Keizer area.
If you have questions or concerns about your pet, feel free to contact us. We are happy to help at any time.
For any urgent or emergency crisis, please call our hospital so that we may assist you immediately.
If you have questions about our facility or something unrelated to a pet emergency, feel free to email us or visit our Facebook.
3215 Market St NE
Salem, Oregon 97301