COVID 19 UPDATES
As of June 30th, 2021: As a hospital, we are continuing carside service in order to protect our staff and our clients.
Protocol: Due to the recent public health crisis, we are no longer able to allow people to accompany their pets into our hospital. We need to protect our clients as well as our staff from the viral pandemic, and so must ask for your cooperation and patience as we work to provide urgent care for your furry family members.
Once you arrive, you can fill out our Online Intake Questionnaire or our staff will take your info over the phone. A staff member will bring your pet into our treatment area for our doctors to examine. Afterward, our doctors and technicians will call you to discuss treatment options and test results and are prepared to take payments over the phone.
Our clinic works on a system of triage - the most critical patients must be attended to first. Other patients will be seen in order of arrival.
If you are transferring from another clinic or have a pet in immediate distress, please let our staff know so we can fast track them into our hospital.
We thank you for your patience and understanding during this time as we work to keep everyone as safe and healthy as possible.